Effective date: September 7, 2026
These Terms and Conditions (the “Terms”) govern your use of encenterprise.com and your purchase or use of products and services offered by ENC Enterprise LLC (“ENC Enterprise,” “we,” “us,” or “our”). By using this website, placing an order, or purchasing a product or service, you agree to these Terms and our Privacy Policy and Return and Refund Policy.
1. Our Products and Services
ENC Enterprise provides marketing and go-to-market advisory services, digital playbooks, templates, frameworks, implementation resources, and related educational materials. Product descriptions, features, prices, and availability may change without notice. We make reasonable efforts to describe each offering accurately, but we do not guarantee that every description, image, or price is error-free.
2. Eligibility and Account Information
You must be legally able to enter into a binding agreement to place an order. You agree to provide accurate, current, and complete billing, contact, and account information and to keep that information updated. You are responsible for activity conducted through your account and for maintaining the confidentiality of your login credentials.
3. Orders, Pricing, Payment, and Taxes
All prices are shown in U.S. dollars unless stated otherwise. Payment is due at checkout through the payment methods displayed on the website. We may correct pricing or product-information errors, reject or cancel an order affected by an error, and issue any required payment reversal. Applicable sales, use, or other taxes may be added at checkout based on the order and customer information.
An order confirmation does not obligate us to accept an order that appears fraudulent, unauthorized, unlawful, or affected by a material error. You authorize us and our payment processors to charge the payment method you provide for the total shown at checkout.
4. Digital Delivery
Digital products are generally made available after successful payment through the order-confirmation page, email, or your customer account. You are responsible for providing a valid email address and maintaining compatible software and internet access. Delivery times may be affected by payment review, service interruptions, or technical issues outside our reasonable control.
If you do not receive access to a purchased file, contact info@encenterprise.com with your order information so we can help restore access.
5. License for Digital Products
Unless a product page or separate written agreement states otherwise, your purchase grants you a limited, non-exclusive, non-transferable, revocable license to use the digital product for the purchasing individual’s or purchasing organization’s internal business purposes.
You may adapt the materials for your own internal operations. You may not resell, sublicense, publish, distribute, share outside the purchasing organization, post publicly, create a competing product from, or otherwise commercially exploit the materials. Copyright and other ownership notices must remain intact.
6. AI-Related Materials and Responsible Use
Some products include workflows, prompts, frameworks, or recommendations for artificial intelligence tools. AI systems can produce incomplete, inaccurate, biased, or unsuitable outputs. You are responsible for reviewing all outputs, protecting confidential and personal information, complying with applicable laws and third-party platform terms, and assigning a qualified person to make final decisions.
Our materials do not guarantee a particular outcome and do not replace legal, tax, accounting, cybersecurity, human-resources, medical, or other regulated professional advice.
7. Advisory and Professional Services
Advisory engagements may be governed by a proposal, statement of work, engagement letter, or other written agreement. If that agreement conflicts with these Terms, the engagement-specific agreement controls for the applicable services. Unless expressly stated in writing, purchasing a digital product does not include consulting time, implementation, customization, ongoing support, or access to future product versions.
8. All Sales Are Final
Because our digital products provide immediate access to proprietary information and our services reserve professional capacity, all sales are final and non-refundable except where a refund is required by applicable law. Please review the product description, license, system requirements, and pricing before purchasing. Our Return and Refund Policy is incorporated into these Terms.
9. Intellectual Property
The website and its content—including text, graphics, branding, digital products, frameworks, templates, downloads, and other materials—are owned by or licensed to ENC Enterprise and are protected by intellectual-property laws. Except for the limited license described above, no ownership rights are transferred to you.
10. Acceptable Use
You may not use the website or our products to violate any law, infringe another person’s rights, introduce malicious code, interfere with the website, attempt unauthorized access, misrepresent the source of our materials, or help another person do any of these things. We may suspend access when reasonably necessary to protect the website, our rights, other customers, or third parties.
11. Third-Party Services and Links
The website may rely on or link to third-party services, including payment processors, hosting providers, analytics services, and AI platforms. Those services are governed by their own terms and policies. We are not responsible for third-party services or for changes, outages, security practices, or content outside our control.
12. Disclaimer of Warranties
To the fullest extent permitted by law, the website, products, and services are provided “as is” and “as available.” We disclaim implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise uninterrupted access, error-free materials, or specific business, marketing, revenue, or operational results.
13. Limitation of Liability
To the fullest extent permitted by law, ENC Enterprise and its owners, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, business opportunities, or goodwill arising from the website, products, or services. Our aggregate liability for a claim will not exceed the amount you paid to ENC Enterprise for the product or service giving rise to that claim during the 12 months before the event giving rise to liability.
Some jurisdictions do not allow certain warranty exclusions or liability limitations. In those jurisdictions, these provisions apply only to the extent permitted by law.
14. Indemnification
You agree to indemnify and hold ENC Enterprise harmless from third-party claims, damages, liabilities, and reasonable costs arising from your misuse of the website or products, your violation of these Terms, or your infringement of another party’s rights.
15. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. Unless applicable law requires otherwise, disputes arising from these Terms will be brought in the state or federal courts serving Williamson County, Tennessee, and you consent to their jurisdiction.
16. Changes to These Terms
We may update these Terms from time to time. The effective date above identifies the latest version. Updated Terms apply prospectively when posted, except when applicable law or a separate written agreement requires another process.
17. General Terms
If a provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign your rights under these Terms without our written consent. These Terms, together with incorporated policies and any applicable written service agreement, form the entire agreement for the matters they cover.
18. Contact
Questions about these Terms may be sent to:
ENC Enterprise LLC
Franklin, Tennessee
info@encenterprise.com